About Us

independent living aids, LLC is the oldest privately-held, mail-order company in the United States of products for individuals who are visually impaired or blind. Over thirty years of providing essential aids with superb service has made us a trusted source of products for the blind and visually impaired. We offer carefully selected, quality products at reasonable prices.

Helping our customers remain independent is our goal. Every item is chosen because it offers features that make it easier to use by individuals with vision problems. Some items have LARGE print, many talk, others have tactile markings, Braille, or are just easy to use.

The physical location of ila 's office and warehouse is on Long Island, New York at 200 Robbins Lane, Jericho, NY 11753. For residents of the greater New York Metropolitan area, ila has a small sales room that is open in the afternoon on Thursdays and Fridays from 2:00 PM to 4:00 PM, or by appointment.

We ship to all 50 states and throughout the world using either standard shipping or overnight or second-day delivery upon request. Having packages delivered to your home, rather than going to stores, makes useful products available to you in the comfort and safety of your home.

If you need additional information about an item you find on our site, our outstanding customer service representatives are happy to assist you. Just call.

We can also send you bimonthly e-mails that include bits of informative and newsworthy information plus specials on very attractive products. Sign up to receive these e-mails. You will look forward to receiving them.

We owe a special thanks to those of you who helped us beta test this site. It has been designed with accessibility in mind and we have made great strides, with many thanks to our testers. We are committed to continually improving on the already high degree of accessibility, so let us know if you have any further suggestions or comments.